Yes. Evolv AI IIC is the World’s smallest custom hearing aid and is now in its 4th generation – tiny and effective!

Hearing loss varies greatly from one person to another. There is no one perfect hearing aid style to suit anybody. Come for a free test and discussion, and take away some information to consider. You have many choices of style and price available to try before you buy. 

Yes!

Hearing Aids range from $3,000.00 a set to well over $10,000.00. Cheaper hearing aids are often less effective, and top-performing models are never the cheapest. Our hearing aids come with accessories and sometimes batteries included in the cost – other companies rarely do this. We also have a 5-year Warranty – where most others are 3.

Research & Development of hearing aids that can amplify speech – even in noisy environments – has taken years and millions of dollars to develop and refine. The cost of this is spread over a company’s world-wide distribution of products. Good hearing aids are not cheap to develop.

Telex is a privately owned Australian family business owned by Denis and Marian Plumb, and managed by Anthony Plumb. No profits go overseas.

We provide a factory 5-year warranty on all hearing aids fitted. You can opt-out to reduce costs – however a long warranty on a hearing aid is a good thing to have! Repairs costs can range from $50.00 – to over $500.00 for out-of-warranty repairs.

Yes. We have significant technical facilities, and if we cannot repair the hearing we can provide a free loan-aid service while yours is being fixed.

We can visit them. We can provide testing, fitting, adjustment and repairs to people living in care or unable to travel.

Yes – Telex has been servicing the needs of Victorians in outlying areas since 1977.

During the free hearing consultation we will review your medical history including current and past hearing issues, medical conditions and any exposure to loud noises.

You’ll have the opportunity to discuss any specific hearing difficulties you’ve been experiencing, such as trouble understanding conversations, ringing in the ears (tinnitus), or challenges in noisy environments.

The audiologist might ask about your daily routine, hobbies, and work environments to better understand your unique hearing needs and challenges.

Anthony will then discuss the various hearing aid options available and explain the different technology involved. You can even sample some of the hearing aids to get a sense of how they feel or work.

You’ll have the opportunity to ask questions and discuss any concerns you have about your hearing health, recommended solutions, and the overall process.

While there is often no cure for tinnitus, there are various strategies and treatments that can help individuals effectively manage and cope with the condition.

The first step is to assess the severity of the tinnitus and its impact on the individual’s life. We will take a detailed medical and hearing history and conduct various tests to determine the nature and possible causes of tinnitus.

Many individuals with tinnitus experience anxiety, stress, and frustration due to the persistent sound. Anthony can provide education about tinnitus, explaining what it is and what causes it.

Sometimes, tinnitus is associated with hearing loss. We can conduct a comprehensive hearing evaluation to determine if hearing loss is present and to what extent. Treating underlying hearing loss can sometimes alleviate the perception of tinnitus.

Sound therapy involves using external sounds to distract or mask the perception of tinnitus. This can include white noise machines, environmental sounds, or specially designed hearing aids with built-in sound generators that provide background noise to reduce the prominence of tinnitus.

For individuals with both hearing loss and tinnitus, hearing aids can improve hearing and reduce the prominence of tinnitus. Some modern hearing aids come with tinnitus management features, such as sound generators or masking programs.

Tinnitus management is an ongoing process. Anthony can provide continuous support and follow-up appointments to monitor progress, adjust treatment strategies if necessary, and provide emotional support.

Yes we offer earwax removal at Telex.

Earwax can build up and cause discomfort or even hearing problems.

We will start by assessing your symptoms, medical history, and the appearance of the ear canal using an otoscope. This helps determine whether earwax removal is necessary and whether there are any underlying issues.

Once assessed we will carefully and gently remove the earwax. This is often done under direct visualization using an otoscope.